Fleet Department
David Just
Fleet/Assets Manager
Direct Dial: 0191 691 4873 Ext 1114
Email: david.just@abcasystems.co.uk
Ben Avis
Fleet/Assets Administrator
Direct Dial: 0191 625 7584 Ext 1184
You can call our Fleet team on 0191 625 7576
Whether you're an engineer, a subcontractor, an FLM or a director, our team is here to help you get the right vehicle to complete your day-to-day workload. Our Fleet Team currently manages over 130 company vehicles around the business. We pride ourselves on always managing issues like flat tyres, breakdowns, servicing and MOTs, accidents, break-ins and theft professionally and accurately.
About Us
Quick Links
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What should i do when i am unable to find a parking space?Contact your manager, discuss the issues with parking at the given site. From here they will be able to advise how to proceed. In some scenarios we will ask you to park in a different place or we may advise that we will accept the charge without passing it on however in any scenario make sure that you contact your manager to have any parking related queries approved as you will be liable for these charges. Make sure that fleet is notified of any evidence in regards to parking charges via email.
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What should I do when my van breaks down?If your vehicle breaks down, make safety your top priority by not remaining inside the vehicle at the roadside. Instead, move to a secure area protected by barriers. Contact Fleet promptly to report the breakdown, we will coordinate with a third party for deploying road side assistance. The recovery team will evaluate and resolve the issue, either carrying out on-site repairs or arranging for the van's recovery.
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What should I do when my van breaks down out of hours?For breakdowns outside office hours, complete the Breakdown & Maintenance Form for non-urgent issues. For immediate attention, visit Kwik Fit or ATS with the specified Supplier Account Number: LCB KwikFit - P3348M NL Commercials KwikFit - P1767Q, NL Commercials ATS - CA00950456 If the van is not drivable or unable to be moved contact the out of office breakdown numbers: LCB Fleet Limited vans - 08009759813 N.L. Commercials vans - 03300082020 (Wakefield option)
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What should I do in the event of an accident?Prioritize your safety in the event of an accident. Ensure you are in a secure location before taking any action. Once in a safe space, call the police in order to report the accident and receive a crime number. Complete a Vehicle Accident Report Form for documentation. Avoid discussing liability with other drivers and if prompted provide the Fleet Manager's name and number to any involved parties. Advise fleet of the incident via email once you have been able to complete the above. Unless you feel unable to proceed with any of the above, in this case please get in touch with us immediately so we can advise.
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What should I do if I notice my tyres are no longer satisfactory?You can organise the replacement of tyres yourself by taking advantage of the KwikFit and ATS account numbers: For LCB Fleet Limited vans, please provide Kwik Fit Account Number P3348M For N.L. Commercials vans, please provide Kwik Fit Account Number P1767Q For N.L. Commercials vans, please provide ATS Account Number CA00950456 Please make sure to advise us of any appointments via email so we can advise in the scenario the work needs to be authorised.
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What should I do if I notice my bulbs are no longer satisfactory?You can organise the replacement of bulbs yourself by taking advantage of the KwikFit and ATS account numbers: For LCB Fleet Limited vans, please provide Kwik Fit Account Number P3348M For N.L. Commercials vans, please provide Kwik Fit Account Number P1767Q For N.L. Commercials vans, please provide ATS Account Number CA00950456 Please make sure to advise us of any appointments via email so we can advise in the scenario the work needs to be authorised.
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What should I do if I notice my wipers are no longer satisfactory?You can organise the replacement of tyres yourself by taking advantage of the KwikFit and ATS account numbers: For LCB Fleet Limited vans, please provide Kwik Fit Account Number P3348M For N.L. Commercials vans, please provide Kwik Fit Account Number P1767Q For N.L. Commercials vans, please provide ATS Account Number CA00950456 Please make sure to advise us of any appointments via email so we can advise in the scenario the work needs to be authorised.
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What should i do when my van has a puncture?Locate the spare wheel on your van and fit this if you feel comfortable to do so. Alternatively if you do not feel comfortable doing this please contact Ben (benjamin.avis@abcasystems.co.uk) or Dave (david.just@abcasystems.co.uk) and we will organise getting the AA out to swap over to the spare on the van. In either circumstance, when you are back on the road you MUST go straight to the nearest KwikFit or ATS (NL vans only) to have your tyre replaced. For LCB Fleet Limited vans, please provide Kwik Fit Account Number P3348M For N.L. Commercials vans, please provide Kwik Fit Account Number P1767Q For N.L. Commercials vans, please provide ATS Account Number CA00950456
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What should I do if my all-star card declines?You should contact us directly via email to advise of your card declining, from this point we will look to chase this up with the card provider. We do ask that you send us through any relevant details so we can settle any outstanding charges. Where possible please do not leave the site without paying unless we have given explicit permission to do so.
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What should i do if i get a service light on my dashboard?Contact Dave (David.Just@abcasystems.co.uk) or Ben (Benjamin.Avis@abcasystems.co.uk) in fleet via Email. Please include your vehicles milage, home postcode and any other relevant specifics.
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What should I do if I get an Ad-Blue warning light on the dashboard?Contact fleet immediately via email, we need as much time as possible to liaise with 3rd parties to get this into the garage and have a loan van supplied if required. Please get in touch by sending an email clarifying your current mileage, home post code and any relevant contact information for yourself so we can send this to any concerned 3rd parties.
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What should I do if I get an engine warning light on the dashboard?Contact fleet immediately via email, we need as much time as possible to liaise with 3rd parties to get this into the garage and have a loan van supplied if required. Please get in touch by sending an email clarifying your current mileage, home post code and any relevant contact information for yourself so we can send this to any concerned 3rd parties.
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What should I do if I get a brake warning light on the dashboard?Contact fleet immediately via email, we need as much time as possible to liaise with 3rd parties to get this into the garage and have a loan van supplied if required. Please get in touch by sending an email clarifying your current mileage, home post code and any relevant contact information for yourself so we can send this to any concerned 3rd parties.
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What does the light on my dash mean?Please see below for a RAC guide on each kind of light that could be displayed on your dashboard: Car dashboard warning lights, what do they mean? | RAC Drive
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Purchasing OilYou can use your fuel card to buy Oil, Please keep in mind we recommend fully synthetic 0w-30 for all vans.
Fleet FAQ's
Fleet Tools
Guides
Schematics
Breakdown &
Maintenance
Incident Report
Driving Licence Check
Driving Licence Check
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VASLGN128 Vehicle Declaration
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FLABO6 Schematic User Guide
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FLAB Weekly Vehicle Submission
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ASLGN172 Private Mileage Guide
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Flab02 Mileage Submission (Driver Owned)
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WIF05 Monthly Mileage Report Submission (Driver Owned)
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ASLGN170 Mileage Submission (Company Owned)
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ASLGN301 Monthly Mileage Report Submission (Company Owned)
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ASLGN193 Opting Out of Private Use
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Incidence Reporting Procedure
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ASLD311 Driving At Work Policy
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Fuel Card User Guide
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Penalty Charge Notice Contravention Codes
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Penalty Codes & Disqualifications
Weekly Vehicle Submission
Useful Information
AdBlue
It's crucial to top up your AdBlue levels every three fuel top-ups to prevent engine faults. Ignoring the AdBlue warning light on your dashboard is not advised. Running out of AdBlue while driving can cause your vehicle to enter 'limp mode,' reducing speed and potentially turning off the stereo or air conditioning to conserve power. Once stopped, your vehicle cannot be restarted.
AdBlue can be purchased with your fuel card, but must be done in separate transactions from fuel. Some garages, like BP, offer AdBlue at the pump for convenient top-ups.
Phones sat navs & other devices
Using mobile phones while driving is prohibited. As of March 1, 2017, anyone caught using a hand-held mobile phone while driving will receive 6 points and a £200 fine.
All ABCA vehicles are equipped with a hands-free car kit.
To learn more about using phones, sat navs, or other devices while driving, please click here.
Penalty points & disqualifications
To be insured on an ABCA vehicle, drivers must have no more than 6 points on their license and must not have the following convictions: AC, BA, CD, DD, DG, DR, IN, LC, TT, UT.
We conduct driving license checks every 6 months to ensure all employees remain eligible. When you receive a request from Fleet, please click here to complete the JotForm as instructed.
If you exceed 6 points, receive any of the listed convictions, or are disqualified from driving, inform the Fleet Team immediately.
Parking & other fixed penalty notices
If you receive a penalty notice fixed to your vehicle, send the document to the Fleet Team immediately to avoid increased fines. Once received, HR will contact you to inform you of the payroll deduction schedule. If you fail to send the notice, you may be liable for all additional costs.
If a penalty notice is received by post or email, you will be emailed a copy. HR will then advise you when the deduction will be taken from your pay.
Speeding fines
Once the Fleet Team receives a speeding fine, they will confirm that you were the driver at the time of the alleged offence. Your personal & contact details will be provided to the Police Authority, and this fine will then be sent to your home address for you to deal with.
Fuel Cards
Pay for fuel
All ABCA drivers are provided with an Allstar Plus fuel card.
With your Allstar Plus fuel card, you can buy fuel, oil, Adblue and pay for your parking online.
If you are buying fuel and oil at the same time, please note that all purchases need to be done in separate transactions and under the field "fuel".
We have an agreement in place with Keyfuels for discount on fuel at petrol stations across the UK. It is essential for anyone using a company vehicle is filling up at a Keyfuels site as it only requires to swipe your card and sign the transaction. To find your nearest site please download the Allstar co-pilot app on your phone.
If Keyfuel sites are not available in your area, or there is none near you, then you are requested to use Allstar Sites. You are advised not to use any other fuel site, as your fuel card won't be accepted.
Pay for a parking space
You can pay for your parking space with your Allstar Plus fuel card. All you need to do is download a parking app on your phone, such as Pay By Phone or Ringo, and register your vehicle and your card details.
We recommend Pay By Phone as with other companies we have had some issues with regards to card registrations and payment declines.
Vehicle Maintenance
During Office Hours
If you have an issue with your vehicle during office hours (08:30 am - 17:00 pm), contact the Fleet Department by filling out the Breakdown & Maintenance Form. We will provide the most suitable solution to keep you and your vehicle safe.
For immediate or urgent issues, please call the Fleet Department or visit your nearest Kwik Fit/ATS for repairs. You may need to provide the account number based on the supplier.
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LCB Fleet Limited vans - Kwik Fit Account Number P3348M
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N.L. Commercials vans - Kwik Fit Account Number P1767Q
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N.L. Commercials vans - ATS Account Number CA00950456
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Company Cars - Contact the Fleet Department
OUT of office hours
If you experience an issue with your vehicle outside office hours, follow these steps based on the urgency of your issue:
Non-Urgent Issues - Complete the Breakdown & Maintenance Form if your issue can wait until the next working day.
Urgent Repairs - Visit your nearest Kwik Fit or ATS for immediate repairs, providing the appropriate account number:
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N.L. Commercials vans: Kwik Fit Account Number P1767Q
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N.L. Commercials vans: ATS Account Number CA00950456
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LCB Fleet Limited vans: Kwik Fit Account Number P3348M
Breakdowns - Call the number listed below for assistance with breakdowns out of hours:
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LCB Fleet Limited vans: Call 0800 975 9813 for LCB's Out of Office Hours Breakdown Assistance.
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N.L. Commercials vans: Call 0330 008 2020 and select the Wakefield option for NL's Out of Office Hours Breakdown Assistance.
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If the above steps fail, use the vehicle’s specific Assist Number (e.g., Vauxhall Assist, Citroen Assist).
For all company cars, please click on the photo below and complete the form.
Servicing & MOT
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Van Service: Due every 30,000 miles.
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Car Service: Due every 10,000 miles.
All company vans are fully maintained by the supplier, while company cars are maintained by the Company.
If your vehicle requires a service, complete the Breakdown & Maintenance Form, and a Fleet Team member will contact you to discuss your booking details.
Mobile Service on Site: All LCB vehicles and company cars receive mobile service. When booking, provide your work postcode for the scheduled date.
MOTs:
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Vans: The supplier organizes all van MOTs. Once booked, provide booking details to the Fleet Team and your FLM.
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Cars: The company organizes all car MOTs. The Fleet Team will provide you with booking details, which you must confirm
Break-in & theft
If your vehicle is broken into or stolen, promptly report it to the Fleet Team upon awareness.
You must also report the incident to the Police and obtain a Crime Number. Once you have all the necessary information, complete an Accident Report Form detailing the break-in.
Important Note: For stolen vans, immediately notify the Fleet Team to potentially assist in vehicle tracking efforts, aiding Police activities.
If tools or equipment are stolen, provide a detailed list of stolen items to your Line Manager. Note that all tools and equipment should be stored out of common view in the van's rear, as insurance coverage does not extend to items stolen from open view areas.